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Most common scenario in Libraesva ESG
Whitelists and Blacklists are used for exceptions on email content checks, for exceptions on attachments check out "attachment filters". Admin...
Mon, 23 Jan, 2023 at 1:57 PM
Attachment filters are used to manage exceptions for file attachment checks. Files that match an "allow" rule skip content checks including QuickS...
Mon, 23 Jan, 2023 at 1:58 PM
If a message has been rejected you'll see a result like that one in the screen: By clicking on the green "eye" icon, you'll see a...
Mon, 23 Jan, 2023 at 2:12 PM
In order to check the reason why messages are stuck in queue you can click directly on the dashboard here: A list of full queue is shown. By click...
Mon, 23 Jan, 2023 at 2:28 PM
You can report spam and false positive samples to the ESG laboratories, directly from the Search page following the screenshot below. All samples are an...
Mon, 19 Aug, 2024 at 11:36 PM
In order to offer a reliable and fast support to all our customers, please proceed as follows BEFORE opening a support ticket: Check documentation to ...
Mon, 19 Aug, 2024 at 11:37 PM