You can report spam and false positive samples to the ESG laboratories, directly from the Search page following the screenshot below.


All samples are analyzed by our analysts. Relevant corrections to engines and/or reputation data are promptly applied and deployed (engines and reputation data are automatically updated every 5 minutes).


If you need a technical analysis of an email sample then please send us message IDs of the submitted samples in a support ticket. If you don't need a technical analysis just submit the sample and it will be 


How to submit a sample:



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