You can report spam and false positive samples to the ESG laboratories, directly from the reports page or following one of the methods described in the HowTo
When the submit has been done, please send us message IDs.
If your submission is found to be valid and true, we will update our global threat analysis engines which are automatically pulled by each appliance. We however cannot get back to each individual request. Rest assured each submission is looked at in detail by our security engineers. Thank you again for helping us improve Libraesva ESG every day.